• The easiest way to order is through our website, where you will automatically receive an order confirmation upon successful submission.
• You can also place an order via email at info@goqualityvinyl.com, and we typically respond within 15 minutes.
• Orders can also be placed over the phone.

We ship from the following locations:

1. Canada: Orders are shipped from Toronto, ON.
2. United States: Orders are shipped from New York, NY.
3. Other countries: Shipping details vary depending on the destination.

We offer a 30-day return policy for all unused products. For assistance, please contact our support team. Please note that customers are responsible for return shipping costs unless the return is due to an error on our part.

1. Handling Time: Orders are processed within 1-2 business days after receipt.
2. Shipping Time:
   • Canada: 3-5 business days
   • United States: 3-5 business days
   • Other Countries: Approximately 2 weeks

We only collect tax for customers in Canada. Taxes are not collected for customers from other countries.